Privacy Policy

Privacy Policy – jellycat.com
Effective Date: 2023-04-12

At jellycat.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services. By using our site, you consent to the practices described in this policy.

Information We Collect

Personal Information
We may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing address, and shipping address. This information is used to process orders, provide customer service, and communicate with you about our products and services.

Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited on our site
  • Date and time of your visit

This information is used to improve our website’s functionality, analyze trends, and enhance your overall user experience.

Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and track website usage. You can manage your cookie settings through your browser’s settings.

Use of Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Personalize your experience on our site
  • Send important administrative information and updates
  • Detect and prevent fraud and other unauthorized activities

Disclosure of Your Information

We may share your information in the following circumstances:

  • With Service Providers: Third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email service providers.
  • As Required by Law: If required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the process.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection without parental consent, we will delete the information.

Your Rights

You have the right to:

  • Access Your Information: Request access to the personal information we hold about you.
  • Correct Your Information: Update or correct inaccuracies.
  • Delete Your Information: Request deletion of your personal information.
  • Opt-Out of Marketing Communications: Opt-out of receiving marketing emails.

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, with the revised policy effective as of the date posted.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Thank you for trusting jellycat.com with your personal information. We are committed to protecting your privacy and ensuring a secure and enjoyable experience on our website.